Dog Grooming at Charlie + Co ✂️
Here at Charlie + Co we're passionate about providing pets of all shapes, sizes and personalities the very best care. Our professional groomers are focused on providing pooch pampering services in a safe and relaxing environment.
Booking your appointment couldn't be easier. We have an online booking system for you to book at your own leisure to select your chosen date, time and services. Plus, access your appointment history to stay on top of your pet's grooming routine.
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"Such a lovely relaxed experience! My pup’s first spa visit and she fell asleep! Lovely staff - treated the pups to new collars and had a hot choc whilst I waited! 💫"
Linda via Fresha
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"Amazing place to visit with you pooch. Lovely grooming service with Amazing staff who pamper your dog to high standards 🐕. There is a warm friendly cafe downstairs whilst you wait which caters for your dog offering free treats. Lovely experience for both you and your dog."
Jean via Fresha
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"Deep joy! A really excellent cut. Lovely ambience in the grooming salon and really professional service - Thank You"
Sandra via Fresha
Important Information
Appointments
Our services are run on an appointment only basis to ensure your dog receives a fully focused and dedicated grooming session.
We ask that you please reschedule or cancel at least 24 Hours before the beginning of your appointment or you may be charged a cancellation fee.
Our cancellation fee is 50% of the minimum service cost for your appointment, and 100% for no shows.
Prices
All prices shown are a starting price.
Final prices are only determined after a free consultation (at grooming appointment) where the breed, size, coat type and condition will be taken into consideration. Extra charges may apply for significant matting, unruly behaviour or parasites.
Terms and Conditions
By booking an appointment with us you agree to the FULL TERMS & CONDITIONS.
Cancellations
We kindly ask that you please reschedule or cancel your appointments at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee. There is no charge for cancellations if they are made more than 24 hours prior to appointment. Where there is less than 24 hours’ notice, 50% of the groom price will be charged to the card used to book the appointment.
You can cancel and reschedule your appointment by clicking 'Manage Appointment'
Missed appointments also known as 'No-Shows' are costly to our business and cause inconvenience to other customers who have to wait longer to have their pet groomed. If you miss your appointment without informing a member of The Dog
House Spa staff you will be charged 100% of the groom price, this will be charged to the card used to book the appointment.
Contact Us
Our team is small! So we've tried our best to provide all the info you need to manage your own destiny... (appointments) by using the 'Manage Appointment' button and in our FAQs below, but if you still need assistance then please get in touch:
Email: grooming@charlieandco.uk
Tel: 01270 914100
Location
Our address is 5 Church Walk, Nantwich, CW55RG
Get directions here
Closest Car Parks:
- Church Lane, CW5 5RQ (Up to 2 Hours)
- Bowling Green, CW5 5DN (Up to 5 Hours)
- Civic Hall, CW5 5DG (Up to 5 Hours)
- Snow Hill, CW5 5LS (Up to 10 Hours)
- Love Lane, CW5 5BH (Up to 10 Hours)
Most car parks in Nantwich accept payments via the paybyphone app.
Spa Treatments 🚿
Bath, Brush & Blow Dry
Perfect for in-between grooms or for a simple freshen-up. Best suited for long or short haired breeds, this treatment includes a warm water bath, relaxing massage with a shampoo tailored to their coat type, followed by a brush and blow dry!
Maintenance Groom
The perfect treatment to keep your dogs coat in good condition in-between their main grooms!
Best suited for long, curly or fluffy breeds, this treatment includes a warm water bath and relaxing massage using a high quality, natural shampoo which is tailored to your dog's coat type.
After a blow dry and brush, your groomer will finish the treatment with a face, feet and hygiene tidy and a spritz of fragrance!
Full Groom
The full works!
Best suited to long, curly and fluffy coat types, this treatment starts with your pooch receiving a thorough pre-groom ensuring their coat is detangled and matt free.
They will then enjoy a warm bath, relaxing massage using a shampoo tailored to their coat type, followed by a nail trim, brush and blow dry and styled to your individual preference or breed standard and finished off with a spritz of a beautiful hand-selected fragrance.
Hand Stripping
Finger and thumb technique that helps retain natural colour and texture of the coat. Suitable for wire type breeds such as Terriers or silky coats such as Spaniels and Setters.
Puppy Pamper (Up to 6 Months)
The Puppy Pamper is an essential introductory service for your puppy's first grooming experiences.
We recommend starting regular grooming appointments from 12 weeks old or as soon as they are fully vaccinated and allowed outdoors.
This treatment includes a warm bath using a mild puppy shampoo, followed by a blow dry and a gentle brush. A hygiene clip, trim of the face, feet and nails (if needed) and lots of cuddles!
Please note: we will tailor sessions to move at your puppy's pace. If your puppy does not tolerate aspects of the grooming process, we will change our methods and the service to suit each puppy.
We recommend 2-3 puppy visits before moving onto Full Grooms.
Ultrasonic Dental Cleaning
Ultrasonic teeth cleaning is a non-invasive, silent and motionless treatment that gently removes plaque and tartar build-up, protecting against bad breath and loss of teeth.
Reaching deep beneath the gum line the Ultrasonic waves strengthen the gum tissue and help prevent inflammation and peridontitis.
Truly pamper your pooch with some of our additional spa treatments. These can be added to your appointment by selecting them on the booking page.
Add-ons
Shed It! - De-Shedding Treatment
This premium treatment is specially designed for dogs with thick or double coats, helping to manage seasonal coat changes and keep your home fur-free.
Starting with a pre-bath mud mask enriched with natural exfoliants like Kaolin and Titanium Clay, gently removing dead skin cells and loosening the coat. Next, a powerful de-shedding shampoo softens the coat and hair follicles, removing loose fur and reducing shedding. The treatment is finished with a rich conditioner and a professional blow-out and brush, leaving your dog’s coat soft, healthy, and free of excess fur.
Perfect for: Breeds like Huskies, Golden Retrievers, and German Shepherds during shedding season, or any dog needing help with heavy shedding.
Coat Rescue - Deep Conditioning Treatment
Transform your pup’s dull or brittle coat with our deeply restorative Coat Rescue treatment!
This luxurious treatment starts with a moisturising shampoo, specially formulated to provide lasting hydration to both the skin and coat. Followed by a protein-rich repair conditioning treatment, designed to strengthen hair follicles, prevent tangles, mats, and breakage, while restoring elasticity and natural volume.
Finished with a conditioning spray for a glossy, silky shine and an extraordinary smoothing effect, reducing frizz and leaving the coat feeling soft and manageable.
Perfect for: Breeds with long, curly or high-maintenance coats (like Poodles, Golden Retrievers,), as well as active pups whose coats need extra hydration and repair from outdoor adventures or frequent grooming.
Bug Off - Parasite Prevention/Repellent Package
Keep pests at bay with our Bug Off! treatment. Perfect for pets who love the great outdoors! This flea and tick repellent treatment features a natural anti-flea shampoo and a protective
spray, creating a barrier against unwanted guests.
Formulated without harsh
chemicals, it’s safe for puppies over 12 weeks,
Perfect for: pets who frequent pest-prone areas or enjoy outdoor adventures.
Note: This is a preventative
treatment, not suitable for pets with a known flea infestation.
Marshmallow Facial - Brightening Treatment
Introducing the "Marshmallow Facial" a specialist treatment to help decrease the appearance of tear stains whilst brightening the coat, particularly beneficial to lighter coats such as Maltease and Bichon Frise that are prone to staining.
This treatment is hypoallergenic, lick safe and smells good enough to eat!
Ear Hygiene Treatment
Maintain your pet's ear health with our gentle Ear Hygiene Treatment. Our skilled groomers remove dirt, and ear wax helping to discourage ear mites and infection.
Perfect for maintaining ear hygiene in breeds prone to buildup, this treatment supports healthy ears
Please note:????
Nose and Toes Balm
Made with aqueous extracts of Lavender & Calendula infused oils, our soothing Nose & Toes Balm package is perfect for all breeds that may need some toes and nose TLC.
This balm will nourish dry and cracked noses and paws.
Popular with breeds such as Bull Dogs and Pugs.
Ditch the itch! - Skin Soothing Treatment
Soothe dry, itchy, and irritated skin
with our Ditch the Itch - Skin Soothing Treatment. Featuring antifungal essential oils like Peppermint, Eucalyptus, and Rosemary, paired with Calendula and Piroctone
Olamine for skin-cleansing and flake-reducing benefits. Finished with a
soothing spritz of Rosehip, Aloe Vera, and Chamomile, this treatment leaves
your pet refreshed, relaxed, and itch-free.
Perfect for: Dogs with sensitive or itchy skin. 🐾
Fresh Breath Boost - Oral Freshening Treatment
Enhance your dog's dental
health with our "Fresh Breath Boost". Our natural gel with baking soda, plant enzymes, and peppermint oil controls germs that cause bad breath and plaque.
Perfect For: Pets needing a quick oral
care refresh.
Please note: If your pet requires a deeper dental clean, they may benefit from our Emmi-Pet Ultrasonic Dental Cleaning. Book a free Emmi-Pet consultation to discuss their oral care needs.
Walk-in Services
Face Trim
Are you tired of your furry friend's face disappearing behind a furry curtain? Say no more!
Here at Charlie + Co, our skilled groomers will sculpt your pups facial hair with no appointment necessary!
(subject to availability)
Nail Clip
We offer quick and convenient nail clipping to keep your pup's paws happy and your floors scratch-free.
Our skilled groomers understand that nail maintenance is an essential part of your dog's overall well-being. With our walk-in service, you can simply stop by whenever it's convenient for you and your furry friend. No appointments needed!
(subject to availability)
Meet The Team 👋
Here at Charlie + Co we have a small team of talented groomers.
Our dedicated and passionate professionals are more than just groomers; they are pet enthusiasts who genuinely care about the well-being and happiness of your furry family members.
Learn a little bit about the talented groomers here at Charlie + Co below!
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Abbie
Hi, I'm Abbie 🐾
I've always had a passion for working with animals and after finishing University with a degree in Equine Behaviour, I decided to make a switch to Dog Grooming.
I qualified as a Dog Groomer in 2021 and over the past 3 years I have worked with and been trained by some amazing groomers. My aim is to make the grooming experience as positive as possible for your pooches and share my knowledge around all things grooming!
I can't wait to further my knowledge and confidence at Charlie + Co! -
Heidi
Hi, I'm Heidi 👋
Growing up on a family farm in Malvern, Worcestershire, I have always been surrounded by animals. I began grooming the family dogs, but this quickly led to finding my passion for the industry.
I now have a BTEC National Diploma in Animal Management, a City & Guilds qualification in Dog Grooming and have been working as a professional dog groomer since 2018.
One thing I love most about working in the grooming industry is there’s always new skills and techniques to learn; no day or dog is the same!
I can’t wait to meet your pooches! -
Rachel
Hi, I'm Rachel
I've been working as a Dog Groomer for the last 4 years, with the last few years being spent grooming down in Bournemouth before moving back up North and starting my role Charlie + Co.
I have an adorable Cocker Spaniel called Kiko, who you will likely see mooching around the salon at Charlie + Co.
I look forward to meeting you pooches soon!
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Katie
Sniff us out 🗺️
📍 5 Church Walk, Nantwich, Cheshire, CW56GW, United Kingdom.
| Standard Opening Times Bank Holiday hours may vary. |
|
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
///tougher.commuted.tones
This what3words address refers to a 3 metre square location. Tap the link or enter the 3 words into the what3words app to pinpoint our exact location.
Parking 🚘
Closest Car Parks:
- Church Lane, CW5 5RQ (Up to 2 Hours)
- Bowling Green, CW5 5DN (Up to 5 Hours)
- Civic Hall, CW5 5DG (Up to 5 Hours)
- Snow Hill, CW5 5LS (Up to 10 Hours)
- Love Lane, CW5 5BH (Up to 10 Hours)
Most car parks in Nantwich accept payments via the paybyphone app.
Contact Us 👋
Our team is small! So we've tried our best to provide all the info you need to manage your own destiny... (appointments) by using the 'Manage Appointment' button and in our FAQs below, but if you still need assistance then please get in touch:
Email: grooming@charlieandco.uk
Tel: 01270 914100
FAQs ❔
How do I cancel or reschedule my appointment?
You can easily request changes to your appointment by following the link in your original appointment email, text confirmation or clicking the 'Manage Appointment' button above.
Why is there a matting fee?
In the interest of animal care and wellbeing, severely matted coats will be shaved off using electric clippers with a close blade. To de-matt would cause the animal prolonged pain, distress and discomfort. Many dogs can be left traumatised by unnecessary hours of de-matting, putting them off grooming for life. Shaving the coat is the quickest and most humane method for the animal.
Owners will always be advised before this is done.
Our normal grooming rates do NOT include de-matting. De-matting will be charged at £15 extra due to the following:
- Manually de-matting a dog's coat is a time-consuming process often this can result in the groomer having to cancel upcoming appointments to allow additional time to appropriately de-matt.
- Shaving any part of a dog's coat is a last resort, and the groomer has usually spent a significant amount of time and product trying to de-matt areas as humanely as possible before resorting to shaving.
- The shaving of a matted coat requires specialist equipment and matting blunts this equipment requiring it to be replaced and serviced more regularly.
Can/should I stay during the groom?
As dog lovers we understand that sometimes owners may want to stay with their dog during their treatment, particularly if the dog is nervous, elderly or has a pre-existing medical condition.
Our groomers are happy to discuss your dog’s needs and on a discretionary basis the groomers will allow owners/humans to stay with their dog. However, in most cases dogs tolerate grooming significantly better when their owners are not present.
If you want to discuss staying with your dog during their treatment, please email us on grooming@charlieandco.uk
Do I have to remain on the premises whilst my dog gets groomed?
No, in most cases it’s in your dog’s best interest and safety that you drop them off at their scheduled appointment and come back when the treatment is complete.
Charlie + Co boasts a desirable town centre location and has the added bonus of also being a dog friendly coffee shop serving a range of delicious hot and cold beverages and a selection of cakes. You are welcome to stay and have a coffee downstairs or leave the premises entirely. The groomer will call you when your pooch is ready for collection.
My dog is nervous, can I still book them in?
For dogs that are particularly nervous of being groomed or handled, we'd recommend our Nervous Dog package. This package is an introductory, desensitisation to grooming programme that typically consists of shorter treatment sessions offering a graded approach to grooming entirely led by and tailored to your dog's tolerance.
We aim to create a positive and playful salon experience for your dog whilst progressively introducing them to various pieces of salon equipment and techniques. Our groomers are happy to discuss this treatment with you, please email us grooming@charlieandco.uk
When should my puppy come in for its first groom?
Grooming is a major part of your dog's wellbeing; we recommend that you introduce grooming at an early age so that so they can get used to and learn to love the grooming experience.
Your puppy's introduction to grooming is critical, so to allow us to tailor the experience to each puppy individually, we offer a Puppy Pamper session.
This session is bookable from 14 weeks (or at least 2 weeks after their last vaccination).
How long will it take to groom my dog?
Approximate times for each treatment are listed on our booking page; however, it's important to note that the time taken will depend on multiple factors such as the condition and length of your pooch's coat, their behaviour and tolerance to grooming.
The groomer will call you when your freshly pruned friend is almost ready for collection.